Terms and Conditions
3.3 We cannot accept Order Forms from customers under the age of eighteen (18) years.
If for any reason you are not happy with your order, please contact us using the contact details set out in Section 6 above. We aim to acknowledge any complaint within 3-4 working days (usually it takes 1-2 days) and will do our best to resolve it as soon as we can. We may ask you to take a photograph of the product to help us assess the problem. Should it be necessary, we will then advise you how to return your item.
7.2. Returning flowers and issuing refunds